Business Development Manager

Flight Centre Shanghai

Flight Centre is owned and operated by Flight Centre Travel Group a AUD $ 13.5 billions global travel company offering incredible career opportunities across 11 countries. We strive to provide a working environment that motivates people to perform their best and we aim to employ staff that have a passion for travel and global cultures, are professionally experienced and show strong business acumen. At Flight Centre, we offer a unique combination of expert advice, local personal service and global negotiating strength to save our clients time and money.

An exciting opportunity exists in our Shanghai teams for a driven and energetic individual to help grow our business.

About the opportunity:

The role of a Business Development Manager is to acquire new travel business in accordance with Flight Centre's sales process and systems to achieve agreed targets. He / she will develop business relationships with key decision makers in organizations, clubs and associations to create new sales opportunities by means of networking, client profiling and cold calling. The BDM will present Flight Centre products and services in a compelling manner to maximize sales and profitability of new business.

Key Responsibilities:

  • Generate own leads and opportunities
  • Actively network in local and business communities to seek opportunities for new business
  • Identify relevant Chambers, Associations, Schools, Consulates & other social / sporting groups as potential partners for travel services
  • Attend trade fairs, expos, industry events
  • Meet agreed KPI's for lead generation, conversion and new accounts
  • Negotiate deals with suppliers and customers to maximize profitability of new business
  • Work with marketing team on tactical campaigns and offers to drive sales activity
  • Assist with the development of sales collateral and promotional initiatives
  • Utilize and update CRM system for all client activity
  • Gather competitor intelligence to effectively counter competitor offerings

Key Requirements:

  • Preferably experienced in corporate sales position dealing with national and multinational corporations
  • Demonstrated track record of achieving aggressive sales targets
  • Large personal and business network
  • Highly motivated and target driven with a positive attitude
  • Proficient with desktop publishing tools (ie. Word, Excel, PowerPoint)
  • Strong interpersonal skills, ability to network at all levels in expatriate and local environment
  • Exceptional written and verbal communication skills in English (compulsory) and Cantonese (preferred but not compulsory)
  • Well presented with a high degree of professionalism
  • Strong negotiation skills and business acumen
  • Excellent team player
  • Excellent listening skills - must have demonstrated ability to identify client needs and solve their problems

About Flight Centre Travel Group

Flight Centre Travel Group is one of the world's largest and most successful travel agency groups, with more than 2,500 leisure, corporate and wholesale businesses and 16,000 employees across 11 countries. After starting with one office over 30 years ago, we have enjoyed remarkable ongoing growth, to now produce a Total Transaction Value (TTV) over AUD $ 14 billion per year. Our rapidly expanding network now extends throughout Australia, New Zealand, the United States, Canada, the United Kingdom, South Africa, Hong Kong, India, China, Singapore and the United Arab Emirates, with licensee partners in another 70+ countries. Our Shanghai business is comprised of four complementary brands:. Flight Centre (leisure travel) and FCM Travel Solutions (Corporate Travel Management) Our Shanghai office is located on Shaanxi Road.

This is an exciting opportunity to share in our ongoing success, and reap the rewards which come from working with an established multinational industry leader.

Would you like to apply to this job? Apply for the Business Development Manager – FC Shanghai position