Objectives and Content

Strong communication skills are a critical aspect of work life, as you communicate every day with your boss, your subordinates, your clients, your competitors, etc. With the efficient communication skills you will learn in this training, you will become a more effective team player, a better listener, and an efficient problem solver. Having good presentation skills and being confident in public speaking will also increase your career opportunities, as delivering professional presentations to clients and business partners is becoming an essential part of today's business world. This training will take you step-by-step through the process of developing a set of effective presentation and communication skills from choice of topics and organised materials.

您无时无刻都处在沟通之中 : 与上司，与下属，与客户，与竞争对手，提升人际关系影响力必须具备良好的 沟通能力。通过本课程的学习，您将能提高您的表达能力与聆听技巧，与他人良好沟通 ；您将掌握在团队中 良好、有效沟通的诀窍，使您的团队工作更有效率。不论我们在通知、影响、说服，还是促使别人行动时都 需要演讲。通过表达来传递信息，是一种有力的影响和说服他人的手段。本培训将告诉您如何在公众场合泰 然自若地进行有说服力的表达、演讲和沟通，帮助您成为优秀的演讲者，将信息有效传送给他人，同时赢得 他人的合作及认同。

Target Group

Employees, supervisors, managers, team leaders, project managers and salesmen who need to influence others or explain new policies, procedures, products, projects through powerful business presentations.

需要通过沟通与演讲影响他人达到工作目标的以及汇报工作、发布新产品员工、主管、经理、团队负责人、 项目负责人以及销售人员相关职业人士。

Outline

• Fundamentals of good communication
• Express one's ideas and feelings clearly
• Persuading and influencing people through active listening and questioning skills
• Dealing with people with different working and communication styles
• Developing interpersonal competence
• A successful speaker
• Formulate objectives and create an outline
• Prepare materials and visual aids
• Good start and perfect ending
• Keeping the audience’s attention
• Tips for using body language and tone of voice
• Handling questions from the audience
  
• 有效沟通的基础
• 清晰表达自己的想法与感受
• 通过聆听与提问技巧说服影响他人
• 与不同沟通与工作风格的人有效沟通
• 增强人际关系能力
• 精彩演讲的秘诀
• 撰写目标与确定大纲
• 准备资料与视觉工具
• 有效的开场白与完美的结尾
• 保持观众注意力的秘诀
• 运用肢体语言、语音语调的技巧
• 处理观众的提问与反馈

Trainer: May He

Ms. He has 17 years working experience in professional training and human resources development. She has developed and designed training for managers in the hospitality, retail, logistics,and manufacturing industry.

Cost

Members: 4000RMB | Non-Members: 4500RMB

Fee includes lectures, course materials and lunch.

Language：Chinese

RSVP: Please contact Holly Hong to secure your seat for this training. Please kindly note that we accept cash payment on the day or payment by bank transfer.

*Fapiao: Please note that reception of the fapiao may take up to 7 working days after the event.

Cancellation Policy

Please note that if you need to cancel this booking we must receive your RSVP cancellation by email or fax no less than 48 hours in advance of an event, unless another specific cancellation date/time is notified in the event details. The Chamber will have to charge you full-price for the event if you do not cancel your attendance by the stated time. This is necessary to cover costs automatically incurred by AustCham Shanghai for events on registered attendees’ behalf.