Frequently asked questions

Are there any sponsorship or coordination opportunities still available?

The primary Expo contacts for each of the Commonwealth agencies and states and territories involved are on the offical Department of Foreign Affairs and Trade (DFAT) website. For further information click here.

Please direct all sponsorship enquiries to email expo2010shanghai@dfat.gov.au or call +61 2 6261 2708.

Can other venues at the World Expo site (i.e. not inside the Australian pavilion) be used for Australian promotions?

The Expo site is in use every day of the Expo for a huge variety of national promotions and Expo Bureau-arranged activities.  Access to venues other than the Australian pavilion will be difficult to arrange and will not be able to be serviced by the Australian pavilion staff and infrastructure. 

We will address specific requests for the use of other venues by our stakeholders (Commonwealth agencies, states and territories and corporate sponsors) on a case-by-case basis.  The project team has no information relating to costs for the use and servicing of other venues, nor the possible availability of other venues. 

How can I purchase expo tickets?

The Expo tickets will be available for purchase either during the Expo session or in advance. Both individual and groups are allowed to purchase:

• Peak Day Single Day Admission
• Peak Day Special Admission
• Standard Day Single Day Admission
• Standard Day Special Admission
• 3 Day Admission and
• 7 Day Admission tickets during this phase.

People can buy tickets at more than 5,300 outlets of four major ticket agents: China Mobile, China Telecom, China Post and the Bank of Communications. People outside China can buy the tickets at authorized agents. The Expo session, tickets can also be bought via onsite sales outlets or kiosks.

Ticket Price
 

For more information please visit the Expo official website www.expo2010.cn or call the Expo hotline at +86-21-962010.

I have heard about the multi-day tickets, how do they work?

Starting in January, you'll be able to buy three and seven-day tickets for the 2010 Shanghai World Expo that will allow you to visit the Expo several times at a cheaper price. The multi-day tickets will be good for any three or seven days during the Expo.

How can I get to the Expo site?

Shanghai World Expo 2010 organisers will limit the entrance of private vehicles severely. The organisers will also apply the method of layered interception so that the visitors could get to the Expo Site via public transportation conveniently.The Expo Site is in the center of Shanghai and can be accessed by

i. Metro: Five metro lines directly serve Expo: Line 4, Line 6, Line 7, Line 8 and the new 'circle' line.

ii. Buses: Visitors can take special Expo buses at assigned spots to get to the Expo site directly. Many buses will run on dedicated roadways for 2010 Expo visitors. There are 41 planned Expo lines including 17 at traffic hubs, 9 at hotels, 9 at suburbs and 6 in campuses.

iii. Water traffic: Visitors can access the Expo site directly via Water Buses through "Water Gates".

Australian Pavilion

Is access to the Expo free for invited guests of the Australian pavilion?

Participation in a business program event at the Australian pavilion includes pavilion access on the day of the event only.

Confirmed guests (only) will be met at the Expo gate in groups and escorted to the Australian pavilion by pavilion staff. These guests may be able to remain at the Expo site after the event.

The detailed procedures for entering and departing the expo site are being developed. It may be the case, for example, that guests are also expected to leave as a group.

Can I set up a stand or a booth at the Australian Pavilion?

No. The public exhibition is an integrated experience, which does not involve stands and booths. If you are looking to attend a trade show Australia is guest country of honour at the 7th China International Small and Medium Enterprise Fair between 15-18 September. Austrade is organising an Australian pavilion which will be Australia's largest-ever trade presence in China and AustCham Shanghai will be taking a delegation.

CISMEF is China's largest fair for SME's in Guangzhou and in 2009 attracted 3,935 exhibitors and 254,600 visitors and achieved sales of A$20.6 billion.Visit www.austrade.gov.au/cismef

Is it possible to receive a VIP tour of the Australian pavilion?

All guests at business program events at the pavilion will receive a VIP tour of the Australian pavilion, and in some circumstances facilitated access to another pavilion.

The Australian pavilion will be offering some VIP tours during expo, focusing on the VIPs of other countries under reciprocal arrangements with other pavilions, and visiting Chinese VIPs.

I've heard there are key industry sectors represented at Expo. How can my business get involved?

Involvement in the business program is by invitation only. The VIP facility is not for hire; exclusive use of the facility forms part of corporate sponsorship arrangements.

AustCham Shanghai members are well-placed to receive invitations to related events.  Member details have been shared with event hosts.

The planning for the business program is focused on key industry sectors (below), although the final program will encompass a wider focus, incorporating advice from AustCham Shanghai, the Australia China Business Council and the Australia China Council.

1. Resources
2. Agribusiness
3. Clean energy and environmental technology
4. Mining services and technology
5. Food and wine
6. The business of sport
7. Design, construction and urban planning
8. Financial, legal and business services
9. Consumer products (including fashion and accessories, health and
10. Well-being, lifestyle and leisure)
11. Tourism
12. Education and training
13. The arts, culture and creative industries
14. Telecommunications and information technology
15. Smart technology and advanced manufacturing (including automotive, marine, scientific and medical devices and biotechnology)

Business Program

Who can hold a Business Program event?

The following stakeholders will host business program events

• 1. Commonwealth Government agencies
• 2. States and territories
• 3. Corporate sponsors of the pavilion

Is there any detailed Business Program event calendar available? Where can I get further information?

Information on planning, and opportunities to get involved, including a snapshot of event preparation, is available at
http://australianpavilion.com/en/about_the_pavilion/promoting_australian_business.aspx

As all business program events are invitation-only and the invitations are the responsibility of individual event hosts, we will not be publishing a single event calendar in advance of the commencement of expo.  Stakeholders with particular interests should make use of the contact information on the website.

We want to showcase Australian food and beverage products at our event, how can we go about doing this?

DFAT has contracted the International Venue Group to undertake, amongst other services, the VIP catering for all events held in the Australian pavilion.  If an event organiser has an interest in including a particular food or beverage product in an event, information is available in the Business Program Compendium and on the secure govdex site (for event organisers only).

If you are a commercial provider interested in supplying to the pavilion please refer to: http://www.australianpavilion.com/en/about_the_pavilion/supplying_the_pavilion.aspx  

 Is there an opening ceremony?

The opening ceremony will be held on the evening of April 30, 2010.  The Australian pavilion will have extremely limited invitations to the opening ceremony.

The Australian pavilion will commence normal operations on 1 May 2010.